3D FlipBook - Hi, We’ve purchased your FlipBook software and we discovered 2 issues: First it won’t work properly with Firefox (Mac

A***m@cecn.net
2019-08-08
2019-08-08

Hi,

We’ve purchased your FlipBook software and we discovered 2 issues:

First it won’t work properly with Firefox (Mac Sierra and Windows 7 Pro, SR1). The specific problem is it won’t show the page flip document instantly. You need to resize the window to show the content.

Second it isn’t possible to show a document which is more broaden than DIN A4 in 2-sided mode without distortions.

Please help us to solve the problems.

Thank you.

All the best

Anna

Replies

a***r@3dflipbook.net
2019-08-08
2019-08-08

Hi,

Could you write a link to the page?

Best regards,

Ivan.

A***m@cecn.net
2019-08-08
2019-08-08

Hi,

of course, here it comes:

https://www.getraenke-hoffmann.de/ueber-uns

<p>Please scroll down to the end of the content above the footer.</p><p>Thank you!!!</p>
a***r@3dflipbook.net
2019-08-08
2019-08-08

Update,

distortions is fixed.

but i am not sure about resizing – cannot reproduce on my debugging environment.

A***m@cecn.net
2019-08-08
2019-08-08

Hi,

Thank you. Well, the problem happens on Firefox only. I’ve tried it with the latest release, but still the same problem. The content is loading in the background, but before you resize the browser window all you can see is the grey layer above the website. As soon as you resize the window just a little bit, the page flip content appears instantly.

a***r@3dflipbook.net
2019-08-08
2019-08-08

I got what you mean, i reproduced this on your website, but cannot reproduce on my http://3dflipbook.net/ , Please update the script on your website – i will check it again.

A***m@cecn.net
2019-08-08
2019-08-08

Thank you. True, with the example on your website it works pretty good. So how wie can download the new script?

a***r@3dflipbook.net
2019-08-08
2019-08-08

i published it couple hours ago on codecanyon

A***m@cecn.net
2019-08-08
2019-08-08

Thank you for your kind help! We will install the new version. I’ll give you feedback as soon as possible.

A***m@cecn.net
2019-08-08
2019-08-08

Hi,

Thank you, well done. Everything works perfectly now!!

a***r@3dflipbook.net
2019-08-08
2019-08-08

Hi,

Good :-)

A***m@cecn.net
2019-08-08
2019-08-08

:-)

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