3D FlipBook - Hello. I installed the paid version of this plugin and now my lightbox version doesn’t work. Here is some background

c***n@cecn.net
2019-08-08
2019-08-08

Hello. I installed the paid version of this plugin and now my lightbox version doesn’t work. Here is some background information.

I installed the free version of the flipbook and it all worked fine. Lightbox/full-page mode all worked fine. Also, the publish field Flipbook icon worked fine. I could use it to generate the shortcode.

Problems:

I replaced the free plugin with the paid version and I am getting the following problems. The lightbox method isn’t loading at all. It didn’t display any thumbnail. Also, the publish field Flipbook icon isn’t working. When I click it nothing happens so I can’t even add a shortcode for the flipbook.

Finally, when I go to Shortcode Generator within wordpress dashboard, it is blank. Actually, I see two emtpy boxes and no text on the page. It doesn’t break the wordpress admin – it just doesn’t show any information on the page. No tabs, text, etc. Just two empty textarea inputs.

Any ideas how I can fix this. I need this on a live site today or tomorrow if possible.

Replies

a***r@3dflipbook.net
2019-08-08
2019-08-08

How did you replace the plugin: FTP or with WP Dashboard (deactivate light version then install PRO)?

c***n@cecn.net
2019-08-08
2019-08-08

I think I uploaded via FTP and then deactivated light

a***r@3dflipbook.net
2019-08-08
2019-08-08

Remove the light version. Extract the paid archive and install the archive from the ‘dist’ catalog in the extracted folder. Use WP default functions instead of FTP.

c***n@cecn.net
2019-08-08
2019-08-08

I already had tried that option, as well. Nothing. My solution was to just completely remove the paid version. It’s unfortunate because I paid for a software that isn’t working for me.

a***r@3dflipbook.net
2019-08-08
2019-08-08

Try to install it on a clean WP. If the light version worked, pro has to work as well.

c***n@cecn.net
2019-08-08
2019-08-08

Sorry. It doesn’t. I’ve tried it various times. Light works. Pro doesn’t.

a***r@3dflipbook.net
2019-08-08
2019-08-08

How do you install the PRO version? You should extract the paid archive and install the ZIP from ‘dist’ folder. What errors do you get?

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