Hi, I already tried to contact you by email, but didn’t receive an answer yet. I bought and installed the plugin without any problems, but it doesn’t seem to work correctly on any apple product. http://www.borkumer-zeitung.de/3d-flip-book/demo/
The description doesn’t say anything about this. I need a quick reply as this is a clients website and I need a solution.
Thanks.
Hi,
Could you provide a screenshot of the issue?
Best regards,
Ivan.
Hi,
it’s difficult to show in a screenshot, as mainly the buttons don’t work.
Especially fullscreen and when it’s zoomed it won’t sharpen so nearly impossible to read.
These issues are reported by clients with any Apple product (new or old).
I tried myself with an iPad and apart from the problems with zooming and fullscreen, the page keeps reloading.
I tried with your Demo page to check if it’s my pdf’s, but the same happened.
I tried an App especially for WebGL and still the same happens.
Let me know if I can provide any further information.
You increased max zoom from 2.5 to 6.5, it makes problems for WebGL – too heavy textures. Reduce auto resolution coefficient from 1.5 to 0.75.
iOS does not support full screen API, so i recommend to use conditional CSS for narrow modes (mobile devices) to let the plugin to use all available space.
Thanks for this so far. I reduced the auto resolution coefficient to 0.75. But still with an iPad with iOS 9.3 the page is reloading after a short while due to an error. So I did a reset of the settings. Same result. Checked with your Demo page. Same result. It worked with a new MacBook Pro though. (incl. Fullscreen)
Mac OS support fullscreen, but iOS – not. Probably there are some problems with 3D Graphic on your device (video driver and so on…) Check this page: https://webglsamples.org/aquarium/aquarium.html or https://get.webgl.org/