3D FlipBook - Hello Ivan, first of all, thank you for this great plugin. We have a little Problem, when using the Firefox Browser (57.0

P***Z@cecn.net
2019-08-08
2019-08-08

Hello Ivan,

first of all, thank you for this great plugin.

We have a little Problem, when using the Firefox Browser (57.0 64 Bit) the flipbooks have a flashing border (seems like it’s trying to scroll the pages), also on the demo page.

With Version 49.0.2 (Firefox) it works like a charm.

You have an idea how to fix this?

Regards

Thomas

Replies

a***r@3dflipbook.net
2019-08-08
2019-08-08

Hi Thomas!

Could you take a screenshot or shoot a video? I installed Firefox Browser (57.0 64 Bit) yesterday – on my machine it works pretty the same like Chrome and older Firefoxes.

Best regards,

Ivan.

P***Z@cecn.net
2019-08-08
2019-08-08

Hello Ivan,

i uploaded a small Video to Google Drive,

https://drive.google.com/file/d/13lNNmeWXeUtzvk0GdXQoVKLIltE24sZG/view?usp=sharing

<p>My Firefox has no special Addons activated (new installation).</p><p>Regards</p><p>Thomas</p>
a***r@3dflipbook.net
2019-08-08
2019-08-08

Thank you! It is another plugin, it is not this one)

P***Z@cecn.net
2019-08-08
2019-08-08

Well,

sorry, i seem to be a little bit confused. Now i navigated to the demo site through wordpress backend, it leeds me to 3dflipbook.net .

Your Plugin is the only flipbook plugin we have, so i thought it would be the same. Here is the link to the video of 3dflipbook.net : https://drive.google.com/file/d/1WxZEL6QbLOrM4Cyqbhxz4zgZrJZq6hCu/view?usp=sharing

Codecanyon leads me to this support forum.

I hope this is the right demo-page right now (same problem).

Regards

Thomas

a***r@3dflipbook.net
2019-08-08
2019-08-08

It seems like bug is more common, it related with 3D graphics. I cannot reproduce it with my device, so could you write some information about your device: OS, Graphic Card? I will log it on Mozilla support forum.

Best regards,

Ivan.

P***Z@cecn.net
2019-08-08
2019-08-08

Hello Ivan,

it’s an Acer Veriton x4620G workstation with an intel core i3-3220, onboard graphic device Intel HD Graphics 2500, Windows 7 (64 bit).

Thank you in advance.

Regards

Thomas

a***r@3dflipbook.net
2019-08-08
2019-08-08

Hello Thomas,

I logged the issue https://support.mozilla.org/en-US/questions/1193629 , i hope they will answer soon. I read the support forum a little – v. 57.0 does not to seems to be very stable, so let’s wait a little.

Best regards,

Ivan.

P***Z@cecn.net
2019-08-08
2019-08-08

Hello Ivan,

thank you very much. The problem is solved. We had the latest Graphic-Driver validated for Acer workstations, but with an updated version your plugin works great again.

I’m not able to reply to your thread in mozilla forum.

Thank you again.

Regards

Thomas

a***r@3dflipbook.net
2019-08-08
2019-08-08

Hello Thomas,

Great news! i will write a comment about the driver.

Best regards,

Ivan.

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