3D FlipBook - 3D Flipbook bug in Safari

t***e@deutsche-filmakademie.de
2026-04-23
2026-06-08

Hi Ivan,

there’s a bug with the 3D Flipbook plugin in Safari (Version 26.3): In the Wordpress backend the thumbnail doesn’t show, “book is processing” stays forever, and all options from “Book properties” are greyed out.

See screenshot: https://imgur.com/a/nO6Ummg

Console error in Safari:

Unhandled Promise Rejection: TypeError: undefined is not an object (evaluating ‘PDFJS.GlobalWorkerOptions’)

See screenshot: https://imgur.com/a/B65hqEH

Same setup works fine in Chromium, no console errors there.

Could you take a look and see if this can be fixed?

Thanks!

–Mattia

Replies

a***r@3dflipbook.net
2026-06-08
2026-06-08

Hi, so sorry for late response, this looks like outdated cache error.

t***e@deutsche-filmakademie.de
2026-06-15
2026-06-15

Could you please clarify which cache is supposedly outdated and what steps we should take to fix the issue on our end?

a***r@3dflipbook.net
2026-06-15
2026-06-15

Optimization plugins, browser, cdn and so on. Access to your dashboard is required to say what actually happened.

t***e@deutsche-filmakademie.de
2026-06-15
2026-06-15

Since the issue occurs consistently in Safari on several different machines, but not in Chrome, it seems very likely to be browser-specific. Were you able to reproduce it in Safari on your end?

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