3D FlipBook - Cancellation of Annual Subscription
c***a@salvado.pt
2026-01-05
2026-01-05
Hello,
After one year of use, I’ve decided that I no longer need this plugin, so I do not wish to continue with the annual subscription. I would like to cancel the subscription and make sure I’m not charged again in the future.
Could you please let me know how I can cancel the subscription directly through your platform, without needing to contact my bank?
Thank you for your help.
Replies
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Hello, we need to know your purchase email address to cancel your subscription.
Hello my email is claudio.ferreira@salvado.pt
Hello, after 18 days i didn't got any more replies, please check my situation...
Unfortunately we cannot find your email address in our database, do you have the receipt or maybe you saved the purchase email?
Hello, After one year of use, I’ve decided that I no longer need this plugin, so I do not wish to continue with the annual subscription. I would like to cancel the subscription and make sure I’m not charged again in the future. I would like assistance with cancelling my subscription; the website associated with the plugin we use is no longer in use. A system glitch occurred, and the payment system failed to notify you; therefore, I would like my current invoice cancelled and a refund issued.
Receipt number 2260-8811 Invoice number 68E4BAB1-0004 Payment method - 1010