3D FlipBook - Problem with very slow loading
h***a@xavizuk.com
2025-04-14
2025-04-23
Hello. I just bought the PRO version because I was having trouble to load my pdfs and I read the Pro version had something like lazy load. It didn't solve the problem. Here's the test page so you can check it: https://xbcomponents.com/prueba-xb5/ I'm using Hostinger and I did deactivate Litespeed cache. Could you please help me with this issue? Thanks a lot in advance.
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Hi, we checked your page, some problems goes from your web server. Sometimes the pdf is not loading at all, sometimes first respond takes a lot of time. Also, it is better to disable LiteSpeed cache for PDFs.
Hi again. Thanks a lot for your answer. I solved the web server issues and I also deactivate LiteSpeed cache. Now the pdfs are working well on desktop, but there's still a problem with them on the mobile version. The problem is on the internal links on the index page. Please check this one here: https://xbcomponents.com/xb-catalogo/1-terminales-aislados/ Index page is on page 4. If you open it, go straight to the index and click on one of the middle or last sections, most of the times you'll get to the wrong page (normally to page 86), or to a blank one. It only happens on mobile devices. Could you please help me with that issue? Thanks a lot in advance.
Hi again. I'm sorry to insist but still having the same trouble and I need an answer. PDF index is working well on desktop computers but not on cellphone. You can check any of the pdfs on my website: https://xbcomponents.com/xb-catalogo/1-terminales-aislados/ You'll see when u go to the index page and click on one of them, the plugin takes you to a wrong page or to a blank one. Please let me know if you can help me with that issue. Thanks a lot in advance.