If I share a post on Linkedin with my "flipbook" link, users who click the link in the Linkedin app on iPhone do not see the PDF but a blank page. How can I solve this problem?
This is the link, we have removed the linkedin post: https://www.imex.it/en/company-profile-en
Please I need support, I don't know how to procrastinate with my client anymore!
But it is not possible to leave users in this state of disarray and without any support on such a serious problem.
Sorry for some delay, we are researching the issue.
Thank you, I look forward to hearing from you!
Any news? I really don't know how to stall with the customer anymore, help!
Customer support needs review.
20 days have passed since "we are examining the problem", so you are putting the professionals who have placed their trust in you in serious difficulty.
I guess after 30 days I can easily avoid coming back here to check if there is a solution, as I have done every single day since March 12th until today. Yet a major problem has been reported: iPhone, linkedin and any file like a brochure, company profile or catalog to share is not such an abstruse combination, on the contrary. Thanks for the support so attentive and thoughtful.