Dear Support Team,
I am experiencing an issue while trying to install the 3D Flipbook plugin on a new WordPress installation. Here is my situation:
I have a total of four licenses: one for a single website and one for three websites.
Currently, three licenses are in use, and one license is still available.
To install the plugin on a new WordPress site, I followed these steps:
Downloaded the ZIP file from my account under "My Items."
Uploaded the ZIP file to the new WordPress installation.
Clicked on "Install."
However, I receive an error message stating that the installation is not possible.
The issue occurs before I even get the chance to enter my license key, so I am unable to proceed with the activation process.
Could you please assist me in resolving this issue? Since I still have one unused license, I assume the installation should work without any problems.
Looking forward to your support.
Best regards, Roman
Hi, you need to install internal archive 3d-flip-book.zip, please check https://3dflipbook.net/wp-user-manual#installation