3D FlipBook - All special functions don't get saved when I try to implement them

t***n@gmail.com
2025-01-12
2025-01-12

None of the many functions and options work for me - I try to make the pages interactive, add images, links, etc, but nothing gets saved after I update changes on the flipbook. When I re-open, nothing is saved and everything back to what it was before. There are so many options and it's really upsetting that nothing works for me. I have tried emptying the cache etc., but still none of the special options get saved.

Replies

a***r@3dflipbook.net
2025-01-15
2025-01-15

What WordPress user role do you use? You need to use editor and higher.

t***n@gmail.com
2025-01-15
2025-01-15

I'm not sure I understand your question... my WordPress is always updated with the newest updates, I don't think there should be a problem. What is "user role"?

t***n@gmail.com
2025-01-15
2025-01-15

My wordpress is the newest update - 6.7.1

a***r@3dflipbook.net
2025-01-23
2025-01-23

Different WordPress users have different user roles: author, editor, admin. In the security reasons only editor and admin can add content (images, links, etc) in the page editor.

t***n@gmail.com
2025-01-23
2025-01-23

Oh, I see what you mean. But it is not helpful - I am working in the admin role and still no changes are kept. There is no button to save changes either. And when I update changes on the flipbook, all changes I've put in are erased. The only feature which doesn't get deleted is the "interactive" feature, luckily the pages remain interactive.

a***r@3dflipbook.net
2025-01-23
2025-01-23

Could you provide access to your WordPress dashboard? We will check. Please contact author@3dflipbook.net

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