3D FlipBook - The FREE plugin doesn't work in SAFARI for MacOs

f***1@libero.it
2024-11-24
2024-12-05

Hi, The browser is blocked while waiting for...

In the javascript console I get these errors: [Log] THREE.WebGLRenderer – "125" (three.min.js, line 184) TypeError: Promise.withResolvers is not a function. (In 'Promise.withResolvers()', 'Promise.withResolvers' is undefined)

Thanks Frank

Replies

a***r@3dflipbook.net
2024-11-26
2024-11-26

Hi, could you write the Safari version?

f***1@libero.it
2024-12-02
2024-12-02

Hi, what do you mean, please? Is it a known problem? Did you haven't test your code on safari browser? Safari browser needs different implementation? And what about the second question? There is a way to zoom out the page on mobile browser, and showing the facing pages? Thanks Frank

a***r@3dflipbook.net
2024-12-02
2024-12-02

We tested in Safari 15.6.1 and higher, so what is your version? Yes you can set the default page in the plugin settings and set the start page using the shortcode parameter page-n="10"

f***1@libero.it
2024-12-02
2024-12-02

Hi, my version is Safari 15.6.1. The test page is: https://minainox.com/homeTEST. The last bathroom collection PDF link, at the bottom of the page... Thanks

a***r@3dflipbook.net
2024-12-02
2024-12-02

It seems like you (or your theme/other plugins providers) use polyfill for function Promise.withResolvers() and it does not work as it should. When this function is not available (for old browsers) the plugin uses old PDFJS library to render PDFs. Anyway in the next two days we will release a new version that will use old PDFJS for all Safari versions, because Safari has some issues with new PDFJS.

a***r@3dflipbook.net
2024-12-04
2024-12-04

We published the update 1.16.8, please check and let us to know if something is wrong.

f***1@libero.it
2024-12-04
2024-12-04

Hi, Thank you very much, but same problem here. There is a way to send you a screenshot with the issue? TypeError: Promise.withResolvers is not a function. (In 'Promise.withResolvers()', 'Promise.withResolvers' is undefined)

Settings: Volumetric with paddings and unrolling flips book template default Shortcode: [3d-flip-book mode="thumbnail-lightbox" id="82352" style="height:85%;"][/3d-flip-book]

a***r@3dflipbook.net
2024-12-04
2024-12-04

we checked your page https://minainox.com/homeTEST - 1.16.7 still in use.

f***1@libero.it
2024-12-04
2024-12-04

Sorry for that!! You're right! Now it works! Thank you so much!

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