3D FlipBook - Can't create new FlipBook

a***k@yahoo.com
2024-10-30
2024-11-12

Hi - I've been using this plugin for about a year...upgraded about 3 months ago because I was having technical issues. Now, it won't let me create new flip book. Existing books still preview fine but when I create a new book, it just stays stuck on "Please wait. The book is processing". Here is the link: https://rockandvinemag.com/3d-flip-book/rock-vine-fall-24/

Let me know if you need further info to help me solve this issue.

Replies

a***r@3dflipbook.net
2024-10-31
2024-10-31

Hi, could you provide access to your wp dashboard, we need to check what is going on your back end. Please contact author@3dflipbook.net. Also you can check the debugging console for any errors (F12 in Chrome).

a***k@yahoo.com
2024-10-31
2024-10-31

ok, thanks. I just emailed you.

a***r@3dflipbook.net
2024-11-01
2024-11-01

It works fine on our machines. Did you try different browsers? Do you have an internet download manager installed in your browser?

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