3D FlipBook - Download button tries to download an html rather than the source PDF (only on desktop)

f***d@frenchchurch.nyc
2024-10-14
2024-12-11

The pug-in is so good! I just have one issue where the download button works on mobile, but on desktop it tries to download an .htm file (that doesn't exist) with the PDF name rather than linking to the actual file. Example if the file is newsletter.pdf it tries to download newsletter.htm

Demo: https://stesprit.org/le-messager-saint-esprits-newsletter/

Replies

f***d@frenchchurch.nyc
2024-10-14
2024-10-14

I figured it out if it happens to anyone else. I had used the short code with the direct link to the pdf. It only works by adding the publication to the library through the plug in and then using the shortcode with the publication number.

Example: [3d-flip-book id="0000" ][/3d-flip-book] /download button works [3d-flip-book pdf=”https://xxx.com.xxx.pdf”][/3d-flip-book] /download button does not work

a***r@3dflipbook.net
2024-10-22
2024-10-22

we just checked [3d-flip-book pdf="https://xxx.com.xxx.pdf"][/3d-flip-book] - it works fine on our test environment. Could you create a test page for us?

s***2@gmail.com
2024-11-18
2024-11-18

Hello, the same problem here, on mobile is an error message and on desktop it tries to download .htm instead .pdf: [3d-flip-book mode="fullscreen" pdf=”https://startelectric.ro/wp-content/uploads/2024/06/Brosura-Start-Electric_compressed.pdf”][/3d-flip-book] You can see it here: https://startelectric.ro/brosura/ Thank you!

a***r@3dflipbook.net
2024-12-11
2024-12-11

you use wrong quotes in the shortcode parameter you need to use:

[3d-flip-book mode="fullscreen" pdf="https://startelectric.ro/wp-content/uploads/2024/06/Brosura-Start-Electric_compressed.pdf"][/3d-flip-book]
s***2@gmail.com
2024-12-11
2024-12-11

Thank you, it works now! :-)

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