I purchased the single one year subscription and would like to now change to lifetime. Would I qualify for a part refund for the one year?
Replies
a***r@3dflipbook.net
2024-08-29
2024-08-29
Hi, we can simply refund in first 30 days, but your purchase was about half a year ago. We recommend you to cancel your yearly license, when it finishes and purchase lifetime.
a***r@fluidmedia.ca
2024-08-30
2024-08-30
Thank you for your answer. Will do that.
p***a@lsnj.org
2024-11-18
2024-11-18
we purchased a livetime license and upgrades and have the receipt but can't access the download portal. 'support@gumroad.com'
p***a@lsnj.org
2024-11-18
2024-11-18
Please help us to get this resolved. Order number
44054731
a***r@3dflipbook.net
2024-11-18
2024-11-18
p***a@lsnj.org, With your current email address associated only free jQuery version. Please contact author@3dflipbook.net.
p***a@lsnj.org
2024-11-21
2024-11-21
I contacted the email but there was no response.
a***r@3dflipbook.net
2024-11-21
2024-11-21
We resent your gumroad receipt to the email address, presented in the invoice. You can use it to download the latest version.
t***s@lsnj.org
2024-12-04
2024-12-04
we haven't received it. can you please resend it?
a***r@3dflipbook.net
2024-12-04
2024-12-04
t***s@lsnj.org , we resent it one more time.
t***s@lsnj.org
2024-12-05
2024-12-05
Thank you we are able to access the product - however is not listed under the account "My Items." Is there a way to list on this website under "My Items"? the other thing is that the site GUMROAD doesn't have an account access. We are not sure how we will be able to download it in the future.
Hi, we can simply refund in first 30 days, but your purchase was about half a year ago. We recommend you to cancel your yearly license, when it finishes and purchase lifetime.
Thank you for your answer. Will do that.
we purchased a livetime license and upgrades and have the receipt but can't access the download portal. 'support@gumroad.com'
Please help us to get this resolved. Order number 44054731
p***a@lsnj.org, With your current email address associated only free jQuery version. Please contact author@3dflipbook.net.
I contacted the email but there was no response.
We resent your gumroad receipt to the email address, presented in the invoice. You can use it to download the latest version.
we haven't received it. can you please resend it?
t***s@lsnj.org , we resent it one more time.
Thank you we are able to access the product - however is not listed under the account "My Items." Is there a way to list on this website under "My Items"? the other thing is that the site GUMROAD doesn't have an account access. We are not sure how we will be able to download it in the future.