3D FlipBook - PDF files are not opening properly

Could you describe what exactly is going on?

1 . PDF flipbook is having issue to open some particular pdf files and showing error like “Deprecated API usage: getDocument is called with pdfDataRangeTransport, passwordCallback or progressCallback argument three.min.js:150 THREE.WebGLRenderer 81”.

2. And PDF size is also not for full page.

Appreciate to connect please.

According to your log you use either the old version or other plugin. Current version ThreeJs is 104 for our plugin.

Please update, Yes we can write a link, please let me know what link to write.

Could you write a link to your page?

Please update, Yes we can write a link, please let me know what link to write.

To any page where you use the plugin.

Please be informed that we have already link the plugins to the page where we are using. Let us know if you have further details you want to know as we need a solution for our issue. If we can connect via Teams channel it would be better to understand the issue and for us to get the solution.

Please write to us your page url address, that we could check it.

What exact details do you need to check at your end so that we can provide you that for checking purpose

We need address of any of your pages where you use the plugin.

These plugins we are using in SharePoint on-premise environment page

hello. any update please? can we have a session for us to show you. Thanks

We need address of any of your page where you use the plugin.