3D FlipBook - No account with Gumroad - how did I get charged?

m***y@virtualimages.us
2024-04-03
2024-04-03

We do not have an account with Gumroad. I received an email that we were charged $99 for 5 licenses. We were not planning to renew, and the credit card information in our account is expired.

1 - How did Gumroad get our payment information (which we did not authorize)

2 - How did a payment get pushed thru with an invalid expiration date and zip code

3 - How do we get credited back our $99?

Thanks, Mary Windsor Virtual Images Paris, MO

mary@virtualimages.us

Replies

a***r@3dflipbook.net
2024-04-04
2024-04-04

Hi, you had active subscription. Do you want to get refund for your last payment?

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