3D FlipBook - Is the 3D FlipBook plugin for WordPress incompatible with Newspaper theme by TagDiv?
d***n@gmail.com
2024-02-10
2024-07-01
Hi,
Is the 3D FlipBook plugin for WordPress incompatible with Newspaper theme by TagDiv? When I install the 3D FlipBook Pro version the site shows an obvious error.
I appreciate your help in solving this serious problem. Thank you.
Best regards
Replies
a***r@3dflipbook.net
2024-02-10
2024-02-10
Hi, what error does it show?
d***n@gmail.com
2024-02-10
2024-02-10
Hello,
I sent an email to Support with a screenshot of the error.
Thanks for your help.
d***n@gmail.com
2024-02-14
2024-02-14
Hello,
4 days ago I sent a screenshot of the error to your Support email and I still have not received any response to solve the installation problem.
Thanks.
a***r@3dflipbook.net
2024-02-14
2024-02-14
Hi, please resend the screenshot to author@3dflipbook.net
a***r@3dflipbook.net
2024-02-14
2024-02-14
What php version do you use?
d***n@gmail.com
2024-02-14
2024-02-14
8.1
d***n@gmail.com
2024-02-14
2024-02-14
If it is more suitable for the plugin, I can change the php version to 8.2 or 8.3.
a***r@3dflipbook.net
2024-02-14
2024-02-14
it should work with 8.1, researching the issue.
d***n@gmail.com
2024-02-14
2024-02-14
I did a test with php version 8.2 and it generates the same type of error. Now I'm restoring version 8.1...
a***r@3dflipbook.net
2024-02-14
2024-02-14
Just checked with php 8.1 and clean WP 6.4.3, it works fine. Do you use any specific php or WordPress debugging settings? Could you send your theme and php.ini?
Hi, what error does it show?
Hello,
I sent an email to Support with a screenshot of the error.
Thanks for your help.
Hello,
4 days ago I sent a screenshot of the error to your Support email and I still have not received any response to solve the installation problem.
Thanks.
Hi, please resend the screenshot to author@3dflipbook.net
What php version do you use?
8.1
If it is more suitable for the plugin, I can change the php version to 8.2 or 8.3.
it should work with 8.1, researching the issue.
I did a test with php version 8.2 and it generates the same type of error. Now I'm restoring version 8.1...
Just checked with php 8.1 and clean WP 6.4.3, it works fine. Do you use any specific php or WordPress debugging settings? Could you send your theme and php.ini?