We have moved our site scifihive.com to another host and need to update our license on the new host. How can we get the license?
Replies
a***r@3dflipbook.net
2023-03-29
2023-03-29
Did you try to activate your license key for new host?
k***l@scifihive.com
2023-03-29
2023-03-29
I have lost the download link for scifihive.com site, could you email it to me - the original was probably sent to brad.daoust@exoexecute.com but we've changed names so that email no longer exists?
a***r@3dflipbook.net
2023-03-29
2023-03-29
We cannot find any records for scifihive.com in our databases and nothing in payment processors for both your emails. Could you write a link to any page where you use plugin on your website? Do you remember when you purchased the plugin (year, month)?
k***l@scifihive.com
2023-03-30
2023-03-30
It was purchased by one of my partners so don't remember the year/month. It may have been on our old exoexecute.com site though.
a***r@3dflipbook.net
2023-03-30
2023-03-30
We checked this domain as well - nothing. Probably you used very old version less than 1.10.20, that did not have auto updates, so we cannot see it. Could you find the payment transaction?
k***l@scifihive.com
2023-03-30
2023-03-30
I will ask my partner if he can find it and get back to you.
Did you try to activate your license key for new host?
I have lost the download link for scifihive.com site, could you email it to me - the original was probably sent to brad.daoust@exoexecute.com but we've changed names so that email no longer exists?
We cannot find any records for scifihive.com in our databases and nothing in payment processors for both your emails. Could you write a link to any page where you use plugin on your website? Do you remember when you purchased the plugin (year, month)?
It was purchased by one of my partners so don't remember the year/month. It may have been on our old exoexecute.com site though.
We checked this domain as well - nothing. Probably you used very old version less than 1.10.20, that did not have auto updates, so we cannot see it. Could you find the payment transaction?
I will ask my partner if he can find it and get back to you.