3D FlipBook - Plugin not working when I open my page from Facebook in smartphone
After the upgrade from 1.15.0 to 1.15.1 I noted a very strange behaviour. If I reach the page of my site from a link in Facebook using the smartphone, then 3D Flipbook does not work. Reaching the same page from a browser or even from Facebook but with a PC it works.
This is the link of the page. As you can see 3D Flipbook is visible and works. Same if you open it with a smartphone. https://www.gentesalese.com/2022/12/20/il-numero-di-novembre-dicembre-e-in-distribuzione/?fbclid=IwAR1Pf2XY5uFx-oZWDBF-70GwHbxeRlbwJs3sRHoFkIOIv9QOCDGTo0VC0xc
Now, try to open the following page and then click on the link, using a smartphone. You will reach the same page as before but 3F Flipbook is not visible.
Hope you can help to solve. Please note that I am using this app since years and I am totally sure the problem raised after the upgrade from 1.15.0 to 1.15.1.
Hi, have you solved the problem?
Hi, not yet. Release is still the same 1.15.1. Do you have the same issue ?
Excactly, my customers are screaming :D that they can't view the store's offer... The only way to solve this problem temporarily is to click "open in system browser". But it's too difficult to default user
Hi, FaceBook page is not found, could you write a link to any other page? We will research the issue.
https://l.facebook.com/l.php?u=https%3A%2F%2Ftop-markety.pl%2Fgazetka%2F%3Ffbclid%3DIwAR2cSVx5L-FS5LYq2SdPWe64IqDVq5UmLh4nW2myAG0CC8h2T1aRbMLy5kM&h=AT1pbtR5N-kon0xT0BiVFjisQylJKABvXvR-pdzV74hn4x59VaVlMHUXCNZeC39GNbAb859bPct3QNDQBForfmKN8oti99Ed5EgFoFIXXmz8DWMLsgwafT_MzYzsvNEpS0Y&__tn__=*J%2CmH-R&c[0]=AT2GiYal5hShYjK7D4MJKHf4MCno9wqMJdFL-Ng5EPZVyMsQOaJVDI5h3OYRHjTgKrnLwJXKOQQ3ss0F1AC5Z9leCRy8YQ4qset1eIMKf1sbGdb6O_AUTqTO_A_UrLwRXARufu9sGrSRsmUHYXrB9gBWFshE6SOoWk2m7v4dm941RsZk3g
Try this
it works from my desktop and Android mobile phone if i use mobile browser. Should i use facebook mobile app? What mobile device do you use?
Yes, try to open this fan pange from Facebook App, and try to open post about flipbook (offer brochure)
Could you write a new link in the same format: https://m.facebook.com/story.php?story_fbid=pfbid0Vx7112s8VWaYwDgRYAHrC6e2Ktn6SGvqTs3AXqFAWhZjJJAWyFBktJjCyaGDzr2Tl&id=100063479926103 ?
https://m.facebook.com/story.php?story_fbid=pfbid031WbaYAoc8oaF8wzifSFFssFcb1PCaMye1j7fezcYeWDFc2rqjSgErCEA5ogAgDUFl&id=100069414409780
And next click https://top-markety.pl/gazetka from the mobile
Again not found: https://paste.pics/a6c7cba3a2c90c3ce1e2b72b3fd5f9dd Do i need to be subscribed to your page to see your posts?
Meh... I don't know what's wrong. Probably it's promoted post Find on FB "Top Market Podlasie" and find post about offer brochure (2nd post from the top of timeline), see it: https://prnt.sc/9Ui6vpyTbtV3
Remove characters amp; from the link provided
https://m.facebook.com/story.php?story_fbid=pfbid031WbaYAoc8oaF8wzifSFFssFcb1PCaMye1j7fezcYeWDFc2rqjSgErCEA5ogAgDUFl&id=100069414409780
Your site is entering amp; instead "&"
Yep, thank you, we reverted some changes, update the plugin v 1.15.2 and clear the cache in all browsers and facebook app.
It works :) Thank you very much and please, dont change it ;)
It works on my site too, thank you very much