I want to cancel my yearly subscription to 3D FlipBook - Download WordPress plugin. How do I do it? Thank you for your help.
Hi there, what is your purchase email address?
Hi, I used this email address email@example.com
We cannot find any subscription for this email in our database. Could you redirect to our email firstname.lastname@example.org any emails that you received about this payment?
Hi, I sent you the email a week ago but still haven't receive any answer. I hope to hear from you soon. Thank you
Hi, could you resent it once again and confirm here, because we cannot find anything from your email address in our inbox.
Hi, I just resend the email to you to email@example.com and the subject of the email is called "Potvrdenka za platbu obchodníkovi Gumroad Inc" where you can find the confirmation of the first payment when the subscription was created. Please, let me know if you have received it now. Thank you
thank you, i did not receive this mail as well :-), but i found both of your emails in our corporative inbox folder - they were not redirected to my personal email, but they have to do...
Now about your question: you bought lifetime license: https://gumroad.com/l/eLbtg - not a subscription, so there is nothing to cancel.