3D FlipBook - Problem with Safari (iOS)

h***y@netztaucher.de
2023-01-12
2023-01-13

Hi! The problem with Safari still seems to persist. Flipbook freezes, nothing happens anymore. Me too (iOS 16.2, Iphone 13pro)(relaunch.heimatblatt.de/angermuende-flip/). As I am currently using the lite version, I would like to know if this problem still occurs after purchasing the full version. Best regards!

Replies

a***r@3dflipbook.net
2023-01-12
2023-01-12

Hi, could you try to create a flipbook just from images and check on your phone?

h***y@netztaucher.de
2023-01-12
2023-01-12

I just did that and it works. Why not with PDF? thanks!

a***r@3dflipbook.net
2023-01-12
2023-01-12

the problem goes from PDFJS library, online PDF renderer - related issue: https://github.com/mozilla/pdf.js/issues/15853, it appears in the latest Safari. We also reported it here: https://developer.apple.com/forums/thread/722163 , but no responses. We need to ask apple developers to fix this. It used to be fine.

h***y@netztaucher.de
2023-01-12
2023-01-12

OK. Then we'll wait until the Ladies and gentlemen have solved the problem. Thank you for your prompt reply.

a***r@3dflipbook.net
2023-01-12
2023-01-12

someone told that replaced images in PDF with JPEGs and it worked.

h***y@netztaucher.de
2023-01-12
2023-01-12

I have now converted the PDF into a print-ready PDF (PDF/X) (Goes in Adobe Acrobat: Start - Save as - Print-ready PDF file...). This will make the file a bit heavier, but it works. Best regards!

a***r@3dflipbook.net
2023-01-13
2023-01-13

Thank you very much for letting us know, we hope, this will help others as well!

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