3D FlipBook - Download forbidden - lifetime license

h***e@gmx.de
2022-10-18
2022-10-18

Hi, since V1.11.5 I cannot update the plugin. I have purchased a lifetime license. I have a copy of my site as sandbox, so the license kex is activated in both, what I supposed to be the problem. But deactivating the plugin in both systems, reactivating, reentering the license key did not help. As I have several pdf embeddes via the plugin, I kindly ask for support to solve this issue. BR Sab

Replies

a***r@3dflipbook.net
2022-10-28
2022-10-28

hi, cannot find your email address in our base, did you use current one when purchased the plugin?

h***e@gmx.de
2022-11-14
2022-11-14

Ho, no, I am volunteer for the nonprofit organisation mensa. The purchase must have been done by an account ending on @mensa.de

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