3D FlipBook - Unable to update plugin - tried adding licence key again, and now seeing
s***t@maratopia.co.uk
2022-07-26
2023-01-11
Hello there - we're trying to update our lifetime Pro version of the plugin, but we were getting a "forbidden" message. Following the instructions on the support messages here I've tried adding the licence key again to the settings, and it's telling me "licence already activated". Our purchase email address is server-management@maratopia.co.uk
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Hi, sorry for so long delay, have you resolved the issue? Your license is activated for broughton2021.maratodev.co.uk
Hello again. Because the licence was activated on our staging version of the website so that we could complete the build before launch, is it possible for us to update the licence to apply to the live build's URL instead, removing the original staging domain?
Hi, we deactivated staging domain, so you can activate the live version.