3D FlipBook - Can I track WordPress 3D flipbook Page using hotjar tracking?

I***a@altron.com
2022-07-07
2022-11-15

Will you be able to assist. I want to setup hotjar tracking on a 3d flipbook wordpress plugin. To be able to see heatmaps on all the viewed and flipped pages. Can you please help me on how to set it up or how to achive this.

Replies

I***a@altron.com
2022-07-11
2022-07-11

Please help. I get the below error.

'Hotjar cannot track iframes embedded on your page.'

I***a@altron.com
2022-07-18
2022-07-18

Can you please assist. It's urgent.

I***a@altron.com
2022-07-18
2022-07-18

This is the feedback I received from the hotjar heatmaps team:

This seems to be happening due to the fact that this iframe on your page doesn't have a source attached to it:

For the iframe to be allowed to show inside Hotjar recordings and heatmaps, it'd need to have a src attribute with the iframe top-level domain so we can cross reference with the domains you allowed on your Site Settings. This seems to be why we're unable to show your iframes here. Sorry about that!

Would it be possible to add a src attribute to this iframe? If yes, please advise how can I do that, since I can't edit the code and it will be possible using Javascript and it's urgent.

I***a@altron.com
2022-07-19
2022-07-19

Please Assist, it's urgent. We have a 2nd edition magazine published, since I need this to be resolved.

I***a@altron.com
2022-08-01
2022-08-01

Can I please get feedback for the above request. It's urgent.

a***r@3dflipbook.net
2022-11-15
2022-11-15

Very sorry for very-very long delay... I have no experience with hotjar tracking. Plugin uses iframe to incapsulate plugin on the page, actually you can edit script and use empty html file from your site to init iframe - this will give you src url. I am not shure, that this is the best way. Scripts from owner page have access to this iframe so there should be another way.

Log In to leave a comment