3D FlipBook - No Book Showing In Safari after Update
i***c@gmail.com
2022-05-17
2022-06-16
Hello! After the latest 3D Flipbook plugin update, I no longer can visualize the book. Completely blank page. It is working perfectly in Chrome. What can I do to get it back in Safari?
Thank you in advance!
Replies
i***c@gmail.com
2022-05-17
2022-05-17
My mistake. It doesn't work on Chrome on mobile, or Safari on mobile or desktop. It did work before the update.
a***r@3dflipbook.net
2022-05-17
2022-05-17
Hi there, could you write a link to your page?
i***c@gmail.com
2022-05-18
2022-05-18
Hi. Unfortunately, I had to restore a backup from a couple of days ago, before the update. It is working perfectly now. I think I will have to wait to update it. Is it possible to test it on my staging site? Currently, it says it's forbidden.
By the way, it was a blank page that can only be accessed by members. (It was blank even on the Elementor editing area. It didn't even acknowledge the shortcode.) I did deactivate all of the plugins, including Elementor and it still did not appear, except for Chrome on desktop. (not Safari desktop, Chrome or Safari iPhone.) I'd need to give you my credentials. I'd be happy to do that for my staging site if there is a way to allow it on there.
My mistake. It doesn't work on Chrome on mobile, or Safari on mobile or desktop. It did work before the update.
Hi there, could you write a link to your page?
Hi. Unfortunately, I had to restore a backup from a couple of days ago, before the update. It is working perfectly now. I think I will have to wait to update it. Is it possible to test it on my staging site? Currently, it says it's forbidden.
By the way, it was a blank page that can only be accessed by members. (It was blank even on the Elementor editing area. It didn't even acknowledge the shortcode.) I did deactivate all of the plugins, including Elementor and it still did not appear, except for Chrome on desktop. (not Safari desktop, Chrome or Safari iPhone.) I'd need to give you my credentials. I'd be happy to do that for my staging site if there is a way to allow it on there.