3D FlipBook - Download failed. Forbidden

j***z@metromediawest.com
2022-03-04
2022-03-28

Hi, Im trying to update to 1.12.2 and I get this error

An error occurred while updating 3D FlipBook: Download failed. Forbidden

I have entered the license key and it shows my URL in green, but I still get the "Forbidden" warning. I'm on a Mac and currently at Version 1.11.5

Replies

c***s@sgaraglino.com
2022-03-07
2022-03-07

I am getting the same error!

r***1@gmail.com
2022-03-08
2022-03-08

Me too..

a***r@3dflipbook.net
2022-03-21
2022-03-21

first of all check if you have entered your license key in the plugin settings. if you bought license on envato - check if item support is still active.

j***z@metromediawest.com
2022-03-21
2022-03-21

Hi, It says "Your support has expired". Do I need to pay for more support? It also says "All updates are absolutely free."

a***r@3dflipbook.net
2022-03-21
2022-03-21

You can manually download the new version from codecanyon. Item support is required only for auto updates.

j***z@metromediawest.com
2022-03-21
2022-03-21

Thank you.

c***s@sgaraglino.com
2022-03-24
2022-03-24

CodeCanyon? I bought it from your website, not CC?

a***r@3dflipbook.net
2022-03-28
2022-03-28

in that case did you enter your license key in the plugin settings?

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