3D FlipBook - Update failed: Download failed. Forbidden

j***r@historybombs.com
2021-11-03
2021-11-03

Hi,

I purchase a year membership not long ago and when I tried to update the app this morning, I got the following error message:

Update failed: Download failed. Forbidden

Could you please advise on the above?

Many thanks.

Replies

a***r@3dflipbook.net
2021-11-07
2021-11-07

Hi, did you enter your license key in the plugin setting?

j***r@historybombs.com
2021-11-08
2021-11-08

I believe I did at the time of purchase but I can't see it on WordPress anymore. Is there a way to retrieve the license key? I can use all the functionalities without any issues, but I can't update it, which is weird. Thank you for your help!

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