3D FlipBook - Update failed: Download failed. Forbidden

j***r@historybombs.com
2021-11-03
2021-12-13

Hi,

I purchase a year membership not long ago and when I tried to update the app this morning, I got the following error message:

Update failed: Download failed. Forbidden

Could you please advise on the above?

Many thanks.

Replies

a***r@3dflipbook.net
2021-11-07
2021-11-07

Hi, did you enter your license key in the plugin setting?

j***r@historybombs.com
2021-11-08
2021-11-08

I believe I did at the time of purchase but I can't see it on WordPress anymore. Is there a way to retrieve the license key? I can use all the functionalities without any issues, but I can't update it, which is weird. Thank you for your help!

j***z@metromediawest.com
2022-02-18
2022-02-18

Hi, I'm having this problem as well. I have entered the license key and it shows my URL in green, but I still get the "Forbidden" warning. I'm on a Mac and currently at Version 1.11.5

i***o@rabuso.com
2022-04-23
2022-04-23

Hello, I have the same problem, no way to make it work in two of our Wordpress sites. Working fine in 14 more.

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