3D FlipBook - Plugin not working - can not activate license

i***o@sanderdegroot.com
2021-10-19
2021-10-28

I can not activate my license ("License server is not available" ). Now the plugin is not working. What can I do?

Regards, Sander

Replies

a***r@3dflipbook.net
2021-10-19
2021-10-19

Could you take a screenshot of the error?

i***o@sanderdegroot.com
2021-10-20
2021-10-26

As I can't upload here, I send you a link to the screenshot.

a***r@3dflipbook.net
2021-10-25
2021-10-25

hi, we need access to your WordPress to check the issue.

i***o@sanderdegroot.com
2021-10-25
2021-10-25

How can I send you the login settings? I don't want to share it on this page. (Everybody can see this?)

i***o@sanderdegroot.com
2021-10-25
2021-10-25

I send it to support@3dflipbook.net

a***r@3dflipbook.net
2021-10-25
2021-10-25

Send to author@3dflipbook.net

a***r@3dflipbook.net
2021-10-25
2021-10-25

cannot access: https://ibb.co/Db4Mddj

i***o@sanderdegroot.com
2021-10-25
2021-10-25

I gave your IP address permission. 20:35 you have access.

a***r@3dflipbook.net
2021-10-25
2021-10-25

thank you, it seems your web server does not have access to this site https://3dflipbook.net/, function wp_remote_get('https://3dflipbook.net/updates/update-license.php') fails. Could you contact your hosting provider and ask them about this issue? Attempt to update the plugin also fails:

Could not determine if new version of 3D FlipBook is available.
WP HTTP Error: cURL error 28: Connection timed out after 10000 milliseconds http_request_failed
i***o@sanderdegroot.com
2021-10-26
2021-10-26

I contacted the host. It is solved. Thanx for your help!

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