3D FlipBook - PDF not loading

p***e@myjustkids.com
2021-08-11
2021-08-27

I added additional pdf files to my website yesterday and they are not loading. My older PDF files are loading like normal. What do I need to do to get the new pdf files to load properly?

Replies

a***r@3dflipbook.net
2021-08-20
2021-08-20

Could you write a link to any problem page?

s***d@can-cell.com
2021-08-24
2021-08-24

My PDF won't load but it appears to be on the page. I can see the beginning of the load wheel and then the page goes white.

a***r@3dflipbook.net
2021-08-25
2021-08-25

You use another plugin

s***d@can-cell.com
2021-08-25
2021-08-25

? Explain please.

s***d@can-cell.com
2021-08-25
2021-08-25

Yes I have URL trackers on my 3D Flipbook links for our promotions. Any solutons you can offer would be appreciated:

https://can-cell.com/3d-flip-book/contractor-solutions-premium-fasteners-2021/

s***d@can-cell.com
2021-08-25
2021-08-25

??? This is hardly a support system. Please update your technology and response times.

a***r@3dflipbook.net
2021-08-26
2021-08-26

Try to set initialization = document ready for 3D FlipBook-> Settings-> General-> Plugin.

How do you wish us to update the support system, what response time do you expect?

s***d@can-cell.com
2021-08-26
2021-08-26

I wish for a refund, but it seems the email that was provided to me is generating automated responses. Who can I get in contact with to get a refund for the Pro Version of this plugin?

Thank you.

a***r@3dflipbook.net
2021-08-26
2021-08-26

refunded

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