3D FlipBook - lightbox doesn't work on safari - urgent
i***e@gmail.com
2021-07-18
2021-07-23
Hello, Please help me. I used the free version. I was very happy with it so I bought the pro version. However, after installing the pro version, some problems occurred: 1: Lightbox not working on safary. When clicked on it just creates a gray overlay without the book appearing.
2: The buttons on chrome mobile are all squares
3: Editing book content in admin is not showing admin
Please help me or send me an older version to match. thank you
My email is it.atcfurniture@gmail.com
Replies
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Hi, could you write a link to the page where you use the plugin? Do you mean Chrome on iOS?
https://atc-craft.com/products/ Here, click new catalog 2021 on safary iphone, it will create a gray layer and no book
case #2, i mean when i open chrome on my phone it will have the book but the buttons will be square
What phone do you use? Iphone?
yes, iphone: xr, ip12, SE2020
The free version I used, the book displays normally, but the buttons will become square
Please help me quickly. I need it for our catalog. Thank you!
what this page https://3dflipbook.net/user-agent.html tells for Chrome on your phone?
Mozilla/5.0 (iPhone; CPU iPhone OS 14_6 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/14.1.1 Mobile/15E148 Safari/604.1
thank you, update the plugin to the last version: this should solve squared buttons issue. To say what is wrong with admin side - we need access to your dashboard, email us author@3dflipbook.net. We cannot reproduce the lightbox issue now: https://ibb.co/rGtNLBG
also allow x-frame in your .htaccess file:
it is denied now:
Thanks for your support. I emailed you about the lightbox and admin page's problem
i fixed it. Only admin page issue left