3D FlipBook - lightbox doesn't work on safari - urgent

i***e@gmail.com
2021-07-18
2021-07-23

Hello, Please help me. I used the free version. I was very happy with it so I bought the pro version. However, after installing the pro version, some problems occurred: 1: Lightbox not working on safary. When clicked on it just creates a gray overlay without the book appearing.

2: The buttons on chrome mobile are all squares

3: Editing book content in admin is not showing admin

Please help me or send me an older version to match. thank you

My email is it.atcfurniture@gmail.com

Replies

a***r@3dflipbook.net
2021-07-18
2021-07-18

Hi, could you write a link to the page where you use the plugin? Do you mean Chrome on iOS?

i***e@gmail.com
2021-07-18
2021-07-18

https://atc-craft.com/products/ Here, click new catalog 2021 on safary iphone, it will create a gray layer and no book

i***e@gmail.com
2021-07-18
2021-07-18

case #2, i mean when i open chrome on my phone it will have the book but the buttons will be square

a***r@3dflipbook.net
2021-07-18
2021-07-18

What phone do you use? Iphone?

i***e@gmail.com
2021-07-18
2021-07-18

yes, iphone: xr, ip12, SE2020

i***e@gmail.com
2021-07-18
2021-07-18

The free version I used, the book displays normally, but the buttons will become square

i***e@gmail.com
2021-07-18
2021-07-18

Please help me quickly. I need it for our catalog. Thank you!

a***r@3dflipbook.net
2021-07-19
2021-07-19

what this page https://3dflipbook.net/user-agent.html tells for Chrome on your phone?

i***e@gmail.com
2021-07-19
2021-07-19

Mozilla/5.0 (iPhone; CPU iPhone OS 14_6 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/14.1.1 Mobile/15E148 Safari/604.1

a***r@3dflipbook.net
2021-07-19
2021-07-19

thank you, update the plugin to the last version: this should solve squared buttons issue. To say what is wrong with admin side - we need access to your dashboard, email us author@3dflipbook.net. We cannot reproduce the lightbox issue now: https://ibb.co/rGtNLBG

a***r@3dflipbook.net
2021-07-19
2021-07-19

also allow x-frame in your .htaccess file:

Header always append X-Frame-Options SAMEORIGIN

it is denied now:

x-frame-options: DENY
i***e@gmail.com
2021-07-19
2021-07-19

Thanks for your support. I emailed you about the lightbox and admin page's problem

i***e@gmail.com
2021-07-20
2021-07-20

i fixed it. Only admin page issue left

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