3D FlipBook - iPhone IOS14 Safari: Grey screen when opening a PDF

b***t@egro-direktwerbung.de
2021-06-22
2021-07-01

Hi,

when opening a PDF on iPhone IOS14 Safari it just opens a grey screen. Works fine on Chrome (same iOS version). Link to the test page with the PDFs: https://www.rheinmainverlag.de/testpage/

What can I do to solve the issue? Thanks.

Replies

a***r@3dflipbook.net
2021-06-28
2021-06-28

Hi, my browser cannot access any scripts from your site: "rheinmainverlag.de 403 Forbidden Error" https://www.rheinmainverlag.de/wp-content/plugins/3d-flip-book/assets/js/3d-flip-book.min.js

b***t@egro-direktwerbung.de
2021-06-28
2021-06-28

Thanks for your response. I checked the "Whitelist" of the BPS Pro firewall and "3d-flip-book.min.js" was not automatically detected. Only "/3d-flip-book/assets/js/pdf.worker.js" was on the whitelist. It seems only mobile Safari uses that js file but not mobile Chrome? Anyway, I manually added "/3d-flip-book/assets/js/3d-flip-book.min.js" to the whitelist and it's working now.

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