3D FlipBook - Wistia and FlipBook conflict. Please advise.

n***y@hyperweb.ca
2021-06-16
2021-06-28

Hello, I am writing you regarding if you can take a look on a situation which I am trying to resolve. Currently on my website I put a Wistia Popup video and Flip Book plugin as buttons. Once I play the video, the popup shows up and video starts to play but in a matter of couple of seconds the page stops responding well while video is playing. Best way to troubleshoot it to just click on the video timeline a couple of times and then you will see the situation which I have explained above. I tried disabling all plugin on the website until I disabled your plugin. After this - video is playing without any issues and all fine. I really like your plugin but want to advise with you if there is a way to fix this issue so both wistia na 3d flip book are not conflicting and the to play fine.

You can check this page for test: https://sullivanrealestate.ca/property/5109-perennial-drive/

Brochure button is the 3d flipbook plugin and next to it is the video.

Thank you. Kind regards.

Replies

a***r@3dflipbook.net
2021-06-19
2021-06-19

Hi,

it is too difficult to say what is wrong - debugging required, did you ask about Wistia team?

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