3D FlipBook - link in pdf wont open to subpage but the root domain address only

j***f@supertech360.com
2021-03-06
2021-03-11

I have a link in a pdf that points to https://www.fitboss.fit/members-login/ but when clicked on only directs to https://www.fitboss.fit the same pdf doc opens to correct subpage when clicked outside of the 3dflipbook plugin.

Replies

j***f@supertech360.com
2021-03-06
2021-03-06

actually, after more troubleshooting, any link in the pdf goes to the rood domain of the site the 3dflipbook is on instead of where the link points. This is a major issue.

j***f@supertech360.com
2021-03-06
2021-03-06

example: I put a link to https://www.google.com/ and when clicked in the flipbook it goes to the homepage of my website.

j***f@supertech360.com
2021-03-06
2021-03-06

https://www.fitboss.fit/3d1/ link is on the last page and points to https://www.google.com/ I verified this by clicking it outside of the plugin and it works as expected then but does not work in the plugin.

a***r@3dflipbook.net
2021-03-10
2021-03-10

thank you for reporting the issue. we will fix it as soon as possible.

a***r@3dflipbook.net
2021-03-10
2021-03-10

actually there are both links https://www.google.com/ and https://www.fitboss.fit/ at the same place https://ibb.co/Yhz66kk .

j***f@supertech360.com
2021-03-10
2021-03-10

I do not know where you took those pics from, but it was not from the same document. The souce document was verified to have www.google.com as the link in the editor & in a pdf viewer before uploading to the plugin but the plugin still only directs to www.fitboss.fit
https://ibb.co/Ntwj9F3 https://ibb.co/p2twhQ9 https://ibb.co/rs9F7Hv https://ibb.co/WDvxtrK

j***f@supertech360.com
2021-03-10
2021-03-10

The plugin has a bug or something preventing the links from being directed properly and only loads a new tab with the root domain homepage, no matter what link is in the document.

a***r@3dflipbook.net
2021-03-11
2021-03-11

Watch https://youtu.be/blG_IqythoU , the plugin handles link in different order, it opens the first link from the click position instead of the last one.

j***f@supertech360.com
2021-03-11
2021-03-11

THANK YOU!!!! I am sorry. The problem was mine all along... Thanks again!

a***r@3dflipbook.net
2021-03-11
2021-03-11

no problem :-)

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