I meant to purchase the Visual Composer version, and instead purchased the Wordpress version (which doesnt work for me), how can I get the correct version?
Can this be exchanged?
Purchase WPBakery version https://3dflipbook.net/download-vc, we will refund the old payment.
fine ! I am actually using the Lite edition. But nothing appear :
Is the pro version will fix it ?
The problem is not in the plugin version - it is something new, unknown for me - probably a conflict with other plugins or the theme. I need access to your WP for debugging.
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It works in lightbox mode: https://www.portfolio.infographiste-lime.com/flipbook/, so there is a problem in page loader (conflict or something).
ok. is it possible to fix it ?
yes, there is a simple fix, you need to use plugin editor and add into 3d-flip-book/assets/js/client.min.js
i already did this - it is not a good fix, but it works.
Awsome ! Thank you very much !
How can I get refund the old payment of Wordpress version pro in order to Purchase WPBakery version pro.
oups ! I can't edit my Flipbooks anymore :(
Why what happened?
the fields are empty in back office and I don't have unreal flipbook button to generate flipbook.
I removed lite version, use the shortcode generator, and insert it in shortcode block. Or buy wpbackery, we will refund the old payment.
ok. I bought 3D FlipBook WPBakery Add-on Pro Version.
Now, I can edit flipbooks but I can't see them online.
You needed to add the code. It works now.
All good ! Thank you.
I'm counting on you for the refund...
Have a nice evening !