3D FlipBook - Incorrect PDF display when page width is greater than height

e***s@asseco.lt
2021-01-05
2021-01-19

Hello,

there is an issue with your jQuery plugin when trying to display PDF documents that have page width greater than height. If height is greater or equal to width, then the display is correct. Otherwise the book's page colours get messed up, as in the example: https://pasteboard.co/JIeWkpI.png (page colour should be white).

Also, after resizing window, the issue disappears and the book is displayed correctly. But only until new pages are loaded, then the issue reappears.

Could you provide a solution to this?

Thank you

Replies

a***r@3dflipbook.net
2021-01-18
2021-01-18

Hi, could you write a link to your PDF?

e***s@asseco.lt
2021-01-19
2021-01-19

here it is https://www.dropbox.com/s/fi9wgm10sar4ibt/from-ms-word-022x02.pdf?dl=0

page size is not 0.22x0.2, I just generated this pdf from 0.22x0.2 sized page ms word document. Though width is still greater than height

a***r@3dflipbook.net
2021-01-19
2021-01-19

Try to set background color: https://3dflipbook.net/files/temp/WordPDF.zip

e***s@asseco.lt
2021-01-20
2021-01-20

It seems the issue is with the PDF document itself. The document I sent to you was generated from MS Word document using PDFCreator 3.5.0 FREE software. When I generate PDF from the same MS Word document using MS Word print to PDF function, the issue does not reappear.

Thanks for your time.

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