3D FlipBook - Blank flip display for non logged in users

t***i@gmail.com
2020-11-05
2020-11-05

Hello, I really love your plugin! I have only one problem witch is the same of this issue what I found here: https://3dflipbook.net/question?id=158 If I’m logged in as admin, the plugin works fine and the flipbook is shown but if I’m not logged in or logged in as someone other than admin, I get blank area in the flipbook area. Yo can see here: https://www.temporary-url.com/869F4 Thank you!

Replies

a***r@3dflipbook.net
2020-11-05
2020-11-05

Hi, your page is building differently for different user roles. In console i see an error: Uncaught TypeError: Cannot read property 'GlobalWorkerOptions' of undefined. I see you use optimization plugins - try to disable all of them.

t***i@gmail.com
2020-11-05
2020-11-06

Yes it is true, we using the WP Fastest Cache and WP Fastest Cache Premium functions. Do you know which chache function disable the Flipbook? For example we using all options below:

Cache System - Enable

Widget Cache - Reduce the number of SQL queries

Preload - Create the cache of all the site automatically

Logged-in Users - Don't show the cached version for logged-in users

Mobile - Don't show the cached version for desktop to mobile devices

Mobile Theme - Create cache for mobile theme

New Post - Clear cache files when a post or page is published

Update Post - Clear cache files when a post or page is updated

Minify HTML - You can decrease the size of page

Minify HTML Plus - More powerful minify html

Minify Css - You can decrease the size of css files

Minify Css Plus - More powerful minify css

Combine Css - Reduce HTTP requests through combined css files

Minify Js - You can decrease the size of js filesCombine JsReduce HTTP requests through combined js files (header)

Combine Js Plus - Reduce HTTP requests through combined js files (footer)

Gzip - Reduce the size of files sent from your server

Browser Caching - Reduce page load times for repeat visitors

Disable Emojis - You can remove the emoji inline css and wp-emoji-release.min.js

Render Blocking Js - Eliminate render-blocking JavaScript resources

Google Fonts - Load Google Fonts asynchronouslyLazy LoadLoad images and iframes when they enter the browsers viewport

Lazy Load - Load images and iframes when they enter the browsers viewport

Thank you!

a***r@3dflipbook.net
2020-11-06
2020-11-06

Unfortunately i do not know(.First of all try to deactivate the optimization, clear the browser cache and check. Then step by step enable some options. It depends from the optimization plugin. Maybe it just has outdated data or an internal bug.

t***i@gmail.com
2020-11-06
2020-11-06

Thank you! Actually I exluded from the chache the url where rendering the flipbook. Now it's working.

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