3D FlipBook - Black screen on IOS / Andrtoid

e***u@gmail.com
2020-08-05
2020-08-18

Hi, I purchase the pro version of your script, thank you. I get a problem using it for all mobile devices like Ios, android I have tested right now..

i get a black screen and the pdf is not showing up. That is a really sad thing because my website is viewed my mostly mobile users.

How can this problem be solved ?

Replies

a***r@3dflipbook.net
2020-08-05
2020-08-05

Write a link to the page where you use the plugin.

e***u@gmail.com
2020-08-05
2020-08-05
e***u@gmail.com
2020-08-05
2020-08-05

I read you post on antialiassing on Stack. Do you this this could solve the problem ? Works fine on linux / Windows !

e***u@gmail.com
2020-08-07
2020-08-07

Hi, did you had time to have a look ? I am still looking for a solution

a***r@3dflipbook.net
2020-08-08
2020-08-08

Hi,

Yes i tested your page using redmi note 8 pro, huawei honor 6, iPhone 4 - it works fine. This problem appears on some version of android devices, i guess this is device 3D graphic issue, because i could reproduce it with other 3D web applications. Updating device software should help.

e***u@gmail.com
2020-08-08
2020-08-08

Hi, In a old post I found you write on Stack overflow about a similal subject , they were the idea to disable antialiasing to solve the problem. Do you think it could be relevant in my case ?

Is it possible to disable some 3d graphic animation to ensure this to works on every android web application ? It is more important to me that you plugin works on every mobile than to have sofisticated 3d effect.

Waiting for your reply,

a***r@3dflipbook.net
2020-08-08
2020-08-08

No antialiasing was Mac OS issue https://stackoverflow.com/questions/46866131/macos-safari-and-chrome-have-webgl-display-issue/47788240#47788240 , this one - Android devices. Could you take a screenshot?

e***u@gmail.com
2020-08-08
2020-08-08

Yes sure ! I post this :) http://labodezao.fr/rec_blackpdf.mp4

a***r@3dflipbook.net
2020-08-09
2020-08-09

Thank you, please write also your device info. I will try to reproduce using Android emulator.

e***u@gmail.com
2020-08-09
2020-08-09

I have a Asus Zenphone 4

a***r@3dflipbook.net
2020-08-09
2020-08-09

What Android version?

a***r@3dflipbook.net
2020-08-09
2020-08-09

Is this book https://3dflipbook.net/simple-tag-pdf also black?

e***u@gmail.com
2020-08-09
2020-08-09

Android 8.1.0

e***u@gmail.com
2020-08-09
2020-08-09

And yes, this one is black also, but pages are flippable ;)

e***u@gmail.com
2020-08-13
2020-08-13

Hi :) did you find any Solution ?

a***r@3dflipbook.net
2020-08-13
2020-08-13

Hi, still have no idea how to reproduce it. I will create one more example to test your device.

e***u@gmail.com
2020-08-13
2020-08-13

It is weird that i could turn the pages but they are black. I test opera, firefox and chrome on my android phone, and this is the same problem. I tried the webgl exemple of the official website and everything is fine, i could play doom 3d on my phone ;)

a***r@3dflipbook.net
2020-08-13
2020-08-13
a***r@3dflipbook.net
2020-08-13
2020-08-13

If you can play doom then we obviously will solve this problem:-)

a***r@3dflipbook.net
2020-08-14
2020-08-14

Did you check the examples?

e***u@gmail.com
2020-08-14
2020-08-14

Both links are black on my android app, working on my PC

a***r@3dflipbook.net
2020-08-14
2020-08-14

what text shows your phone on this page https://3dflipbook.net/test/mediump.html ?

check also https://3dflipbook.net/test/lowp.html - maybe your phone supports only low precision.

https://github.com/mrdoob/three.js/issues/14137 - the same issue discussion on three js. they decided that the problem in precision.

e***u@gmail.com
2020-08-14
2020-08-14

Both medium and low precision works ! What should i modify ?

a***r@3dflipbook.net
2020-08-14
2020-08-14

could you take a screenshot of this page https://3dflipbook.net/test/lowp.html from your android? i need to see the text.

a***r@3dflipbook.net
2020-08-15
2020-08-15

thank you for the screens, i will update the plugin and let you know.

a***r@3dflipbook.net
2020-08-15
2020-08-15

update the plugin.

e***u@gmail.com
2020-08-15
2020-08-15

How can I do that ?

a***r@3dflipbook.net
2020-08-15
2020-08-15

wait a little, please, found another issue.

e***u@gmail.com
2020-08-16
2020-08-16

okay, I will wait so ;) Let me know when it will be finish please ;)

e***u@gmail.com
2020-08-17
2020-08-17

Hi, did you manage to solve this ?

a***r@3dflipbook.net
2020-08-18
2020-08-18

Check http://3dflipbook.net/test/checkp.html what it tells for your phone? if it shows mediump then check http://3dflipbook.net/test/index.html

e***u@gmail.com
2020-08-18
2020-08-18

Yes, it shows mediump text

e***u@gmail.com
2020-08-18
2020-08-18

Yes, it shows mediump text and tge second link is well working, really,good quality !

a***r@3dflipbook.net
2020-08-18
2020-08-18

Great! I published new version on gumroad - download it and replace the main script 3dflipbook.min.js with the new one.

e***u@gmail.com
2020-08-18
2020-08-18

working !

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