3D FlipBook - It is not possible to install the plugin

m***m@mail.ru
2020-06-07
2020-06-09

Hello! I bought your plugin, downloaded the archive. When you download the plugin in the console of my site on WordPress, this message appears-

Extracting files ... Installing the plugin ... The archive could not be installed. No valid plugins found. Plugin installation failed. Return to plugin installer

Please tell me what to do in this situation? How to fix it?

Best regards, Vladimir

Replies

a***r@3dflipbook.net
2020-06-09
2020-06-09

You install a wrong zip. Remove the light version. Extract the paid archive and install the archive from the 'dist' catalog in the extracted folder.

m***s@blackbookmodels.co.uk
2020-06-10
2020-06-10

Tried to install codecanyon-0L6IzksC-interactive-3d-flipbook-powered-physics-engine-wordpress-plugin after renewing. Extraction failed... Do I need to deactivate and reactivate FlipBook?

a***r@3dflipbook.net
2020-06-10
2020-06-10

Yes remove the old version, then extract codecanyon-0L6IzksC-interactive-3d-flipbook-powered-physics-engine-wordpress-plugin and install internal archive dist/3d-flip-book.zip

m***s@blackbookmodels.co.uk
2020-06-10
2020-06-10

Unpacking the package…

Installing the plugin…

The package could not be installed. No valid plugins were found.

Plugin installation failed.

Return to Plugin Installer

m***s@blackbookmodels.co.uk
2020-06-10
2020-06-10

Deleted no recovery possible

a***r@3dflipbook.net
2020-06-10
2020-06-10

open archive that you installing, what files do you see inside?

m***s@blackbookmodels.co.uk
2020-06-10
2020-06-10

Installing Plugin from uploaded file: codecanyon-0L6IzksC-interactive-3d-flipbook-powered-physics-engine-wordpress-plugin.zip Unpacking the package…

Installing the plugin…

The package could not be installed. No valid plugins were found.

Plugin installation failed.

Return to Plugin Installer

m***s@blackbookmodels.co.uk
2020-06-10
2020-06-10

Zip folder contains 3d-flip-book [plugin]

a***r@3dflipbook.net
2020-06-10
2020-06-10

this is wrong:

Installing Plugin from uploaded file: codecanyon-0L6IzksC-interactive-3d-flipbook-powered-physics-engine-wordpress-plugin.zip

it should be:

Installing Plugin from uploaded file: 3d-flip-book.zip
m***s@blackbookmodels.co.uk
2020-06-10
2020-06-10

The hosting staff have now installed the plugin, bypassing the issue (whatever it was), but the Flipbook files are now no longer displaying https://blackbookmodels.org/magazine/ Any thoughts?

m***s@blackbookmodels.co.uk
2020-06-10
2020-06-10

Hello,

Thank you for getting back to us!

We actually installed the plugin from the internal archive dist/3d-flip-book.zip. Please ask the developer if something else needs to be installed.

We will be looking forward to hearing from you at your earliest convenience.

Best Regards,

Simon Diaz Technical Support Team TMDHosting.com

m***s@blackbookmodels.co.uk
2020-06-10
2020-06-10

Item URL: https://codecanyon.net/item/interactive-3d-flipbook-powered-physics-engine-wordpress-plugin/19389832

Item ID: 19389832

Item Purchase Code: c4d13af8-332b-45d1-bebf-2710ba66e1ba

Purchase Date: 2020-06-10 13:32:01 UTC

For any queries related to this document or license please contact Help Team via https://help.author.envato.com

a***r@3dflipbook.net
2020-06-11
2020-06-11

Just checked https://blackbookmodels.org/magazine/ - works fine

m***s@blackbookmodels.co.uk
2020-06-11
2020-06-11

Thank you for your professional attentions and for checking up. Great product BTW

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