3D FlipBook - Item is not found - need help asap
e***a@citinetsolutions.com
2020-04-15
2020-04-23
Hello, I have 9 pdf books on one page with custom thumbnails. The page loads perfectly sometimes, but after refreshing it a few times the pdf books return "Item is not found" for each book. After I hit refresh again the pdf books appear and function normally. I removed all security plugins and cache plugins. Need help ASAP.
Replies
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any help appreciated...
hello?
Write a link, i need to see what return ajax queries.
https://aftershockcomics.com/free-for-all/
Something goes wrong on your web server: it fails some of ajax queries indeterminately. Not just plugin queries:
https://aftershockcomics.com/wp-admin/admin-ajax.php?action=fb3d_send_book_control_props
But other as well:
https://aftershockcomics.com/wp-admin/admin-ajax.php
They return nothing, when you use several queries simultaneously. Probably you have some optimization tools that use shared memory or something....
Is it possible to email you directly?
Hello, I'm having an issue with the pro plugin. I uploaded a mag, it works fine when I preview it. If I log out of WordPress and view the page, it shows an Item is not found error message. Could you please help? Here's an example https://www.highgateschool.org.uk/news/3d-flip-book/highgate-journal-issue1/ Many thanks, Tonz PS. I'm also unable to post a new question in this forum, when I hit save, nothing happens.