3D FlipBook - Book not loading

z***n@yahoo.com
2024-03-13
2024-03-13

Dear Team,

Really I need a help from you guys. I bought 3dflip book pro version and created a book. I used below short code to display the book in my topics section (Learn dash) https://churchtask.com/3d-flip-book/creation/

This is the short code I used [3d-flip-book id="7183" ][/3d-flip-book]

It is not loading or doing anything. If anyone can help to fix this will be greatly appreciated. I tried reaching support team with emails. No reponse, As I told I am not using free version. I bought pro version

Replies

z***n@yahoo.com
2024-03-14
2024-03-14

Any support from the team will be appreciated. I am expecting at least minimum support for the olugin I bought

e***m@gmail.com
2024-03-14
2024-03-14

I'm having the same problem, the plug-in worked earlier today and now, "Sorry something went wrong with the server please try again" What server is being referred to? What can I do about this problem? I need the Pro version to control the "share" button - but I'm a little worried about upgrading if the basic version is skittish?

z***n@yahoo.com
2024-03-14
2024-03-14

The worry, no support from the team. We are asking support for the pro, but no response. Very bad

a***r@3dflipbook.net
2024-03-15
2024-03-15

Could you check the debugging console for any errors?

z***n@yahoo.com
2024-03-15
2024-03-15

I don't see any error. I can give access to backend for you to check please.. Can do it privately

z***n@yahoo.com
2024-03-16
2024-03-16

Any support will be highly appreciated

a***r@3dflipbook.net
2024-03-16
2024-03-16

The problem goes from zim_6.9.0.js?ver=6.4.3:1:73697 part of plugins/wha-puzzle/js/zim_6.9.0.js?ver=6.4.3, try to deactivate this plugin.

z***n@yahoo.com
2024-03-16
2024-03-16

Thank you very much for your help. It is working fine. I am facing another issue. I am trying add audio to individual pages, so student can read and hear. But my audio is not playing. When I use the audio link it is playing. Could you please help

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