3D FlipBook - installation failed

o***e@gmail.com
2020-05-11
2020-05-27

Hi, I got error after installing 3d-flip-book.zip (1.9.22) in WP4.3 with bluehost, the message showed as below, and i did couple of try and it kept same error. what could be the solution, thanks.

Unpacking the package… Installing the plugin… The package could not be installed. No valid plugins were found. Plugin installation failed. Return to Plugin Installer

Replies

j***d@oakgrove.school
2020-05-19
2020-05-19

Same happen for me - no valid plugins. Worked on my other website but maybe an earlier version?

j***d@oakgrove.school
2020-05-19
2020-05-19

Same happen for me - no valid plugins. Worked on my other website but maybe an earlier version?

e***h@me.com
2020-05-21
2020-05-21

Perhaps this will help: the zip file you get from this site, called, "3d-filp-book.zip" is NOT the file you upload to Wordpress. Instead, you need to uncompress it and find the folder called, "dist." Inside of it is the actual plugin zip file! It too is named "3d-filp-book.zip," which is totally confusing and the wrong thing to do, but that's the way the developer has named it. Upload that file to Wordpress. In my case, it still won't run correctly, but perhaps you'll have better luck. Cheers, Eric

a***r@3dflipbook.net
2020-05-27
2020-05-27

You install a wrong archive. Remove the light version. Extract the paid archive and install the archive from the 'dist' catalog in the extracted folder.

r***b@walshadv.com
2020-10-08
2020-10-08

so, I removed LITE version of 3D Flipbook as instructed and tried repeatedly to install just purchased PRO version... keep getting error message: DESTINATION FOLDER ALREADY EXISTS. /var/www/wp-content/plugins/3d-flip-book/. I just paid $35 for a PRO license and this upgrade should not be so hard to do... HELP!

r***b@walshadv.com
2020-10-08
2020-10-08

no "dist" folder (catalog) to be found after unzipping 3d-flip-book.zip... PLEASE HELP... of give me my money back...

a***r@3dflipbook.net
2020-10-08
2020-10-08

Remove all versions what you have: pro and free, then extract the paid archive and install 3d-flip-book.zip from the extracted folder. 'dist' catalog was removed to simplify the process.

r***b@walshadv.com
2020-10-08
2020-10-08

I am sorry but I do not find any file or folder named dist in the download from your website... are you telling me if I remove both free and pro plugins and then upload the 3d-flip-book.zip it will now load?

r***b@walshadv.com
2020-10-08
2020-10-08

I see a License Key with my purchase... would seem that I should easily be able to add the activation key to the FREE plugin installed to upgrade to the PRO version... like most PRO plugins I have purchased... no?

a***r@3dflipbook.net
2020-10-08
2020-10-08

Unfortunately WordPress.org does not let to do this. So you need to reinstall the plugin to get pro version. Install 3d-flip-book.zip it should work.

r***b@walshadv.com
2020-10-08
2020-10-08

unfortunately I did remove FREE plugin and reinstall but there must be a directory in the Wordpress database that still has the plugin name... here is exactly what I get upon reinstall:

Unpacking the package ... Installing the plugin ... Destination folder already exists. /var/www/wp-content/plugins/3d-flip-book/ Return to Plugin Installer

a***r@3dflipbook.net
2020-10-08
2020-10-08

Can you remove this directory /var/www/wp-content/plugins/3d-flip-book/ using ftp? Actually this is directory of pro version, free version has another name. I guess something went wrong.

r***b@walshadv.com
2020-10-09
2020-10-09

sorry to say this is too much work for no compensation from my client... I will continue to use the FREE version our your software... how do I go about getting reimbursed for my $35 purchase of the PRO version?

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