3D FlipBook - I have a problem, the plugin only accepts pdfs of 1 MB, my files are between 20 and 140 MB, can I request a refund?

k***0@cecn.net
2019-08-08
2019-08-08

I have a problem, the plugin only accepts pdfs of 1 MB, my files are between 20 and 140 MB, can I request a refund?

Replies

a***r@3dflipbook.net
2019-08-08
2019-08-08

Hi!

There is no size limits in plugin. Does WordPress let you to load the PDFs in the media library.

Best regards,

Ivan.

k***0@cecn.net
2019-08-08
2019-08-08

Is there a way to link only the URL of the PDF?

a***r@3dflipbook.net
2019-08-08
2019-08-08

No, the plugin requires that PDFs were part of WP the media library.

k***0@cecn.net
2019-08-08
2019-08-08

Then the plugin does not help me, could I get the refund?

a***r@3dflipbook.net
2019-08-08
2019-08-08

Yes, open a refund request, i will confirm.

k***0@cecn.net
2019-08-08
2019-08-08

ok. thanks

a***r@3dflipbook.net
2019-08-08
2019-08-08

You are welcome!

Log In to leave a comment